Curious by Nature. Strategic by Design.

I’m drawn to complex problems, messy workflows, and the human behaviors behind them. I thrive in making sense of the ambiguous and turning it into something actionable.

View My Work

About Me

Beyond the professional

I am a world traveler, lover of the great outdoors and collector of hobbies, master of none. I spend my free time volunteering with an equine therapy program to teach ranching skills to veterans and first responders facing mental health challenges. Outside of the ranch, you'll find me at the beach playing volleyball, surfing or swimming or in the mountains skiing, hiking or camping.

I’m a design-trained UX Researcher & Strategist with 7 years of experience helping teams make sense of complex problems and turning insights into product direction. I specialize in Human-AI Interaction in B2B workflows.

My career has spanned healthcare, consumer technology, financial services and more, giving me a broad perspective on how people interact with products across different contexts. For the past four years, I’ve focused on health tech, working at the intersection of healthcare, AI, and complex clinical workflows.

I work across the full research lifecycle, from framing ambiguous problems and identifying opportunities to evaluating concepts, shaping experiences, and influencing what gets built. I use whatever combination of qualitative and quantitative methods is right for the question — from interviews, diary studies, and usability testing to surveys and post-launch product analytics.

Evidence-Based Strategy: Influencing product roadmaps by translating ambiguous user problems into confident, strategic decisions.

AI & Healthcare Expertise: Deep experience uncovering opportunities within high-stakes clinical workflows and human-AI collaboration.

Mixed-Methods Mastery: Leveraging both qualitative and quantitative research to uncover systemic forces shaping user behavior.

Experience

2022-2026 -- Regard, AI Medical Software Startup

Senior UX Researcher

Led mixed-methods research across 3 major product versions and expansion to 5 medical specialties for an AI-powered clinical decision and documentation platform, uncovering how physicians interpret, trust, and act on AI-generated insights within complex EHR workflows.
Led end-to-end research and iterative design for an LLM-powered medical assistant, translating clinician needs into a flagship product experience that became the primary interaction point with the platform and contributed to a 23% increase in user retention and utilization.
Partnered with Product, Design, Engineering, Customer Experience, Clinical, and executive stakeholders to translate research findings into strategic recommendations that influenced product roadmaps, prioritization, and design decisions.
Partnered with Provider Success to research and strategize implementation, onboarding, and training experiences, identifying opportunities to reduce friction and drive product adoption.
Built and managed a research consultant panel that reduced participant recruitment time by 90% and developed scalable research processes that increased research velocity.
Introduced AI-assisted research workflows that expanded synthesis capabilities and improved research efficiency.

2019-2022 -- C Space, Market and Consumer Research Agency

UX Research & Strategy Consultant

Meta | Emerging Wearables: Conducted mixed-method research to understand consumer behaviors, expectations, and barriers to adoption across the emerging smart-glasses category, combining market research, diary studies and user interviews to identify opportunities for product positioning and feature development for the Ray-Ban Meta partnership.
Sunovion | VR Therapeutic Program: Conducted longitudinal, in-home research evaluating a VR exposure therapy experience for adults with social anxiety, combining usability testing, diary studies, surveys, and user interviews to assess engagement, usability, user control, and perceived impact and identify opportunities to strengthen the experience ahead of clinical trials.
Google Waze | Onboarding & Driver Experience: Conducted multi-phase mixed-method research with nearly 500 drivers, combining quantitative survey research, 1-on-1 onboarding interviews, and longitudinal video-diary studies across 3 rides to evaluate brand positioning vs. competitors and first-use friction; synthesized findings into driver mindsets and UX recommendations for progressive onboarding, UI decluttering, and feature personalization.

Download Resume

RESEARCH METHODS

Ethnography

Contextual Inquiry

Diary Studies

Usability Testing

User Interviews

Focus Groups

Product Analytics

Survey Design

Task Analysis

Card Sorting

Journey Mapping

TOOLS

Figma

Claude Cowork

Claude Code

Amplitude

Datadog

NotebookLM

EDUCATION

Master of Art, Interaction Design, University of Delaware

Bachelors of Science, Marketing, University of Delaware

How I Work

A systematic approach to create clarity in the ambiguous to drive product teams forward

Influence

Bring teams together around what we know, what we don't, and what we should do next.

Understand

Uncover the human, behavioral, and systemic forces shaping a problem through quant and qual research.

Shape

Turn ambiguous evidence into opportunities, product principles, and strategic direction.